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Privacy policy

Privacy Policy for VI Bites

Last Updated: Feb 14, 2025

At VI Bites, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our App and Services.

1. Information We Collect

We may collect the following types of personal information when you use the VI Bites App:

  • Account Information: Your name, email address, phone number, and payment details.
  • Order Information: Details of your orders, including the items ordered, delivery address, and payment history.
  • Device Information: Information about your device, such as your IP address, operating system, and App usage data.
  • Location Information: Your location for processing deliveries (if enabled on your device).

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill orders.
  • Provide customer support.
  • Improve and personalize your experience with the App.
  • Send promotional offers, updates, and notifications related to our Services (if you opt-in).
  • Ensure the security of the App and prevent fraud.

3. Sharing of Information

We may share your personal information with:

  • Third-Party Vendors: For payment processing and delivery services.
  • Legal Authorities: To comply with legal obligations or respond to requests from authorities.

We do not sell your personal information to third parties.

4. Data Security

We implement reasonable measures to protect your personal information, but no method of electronic transmission or storage is 100% secure. We cannot guarantee the absolute security of your data.

5. Your Rights

You have the right to:

  • Access, correct, or delete your personal information.
  • Opt-out of marketing communications by following the instructions in the email or contacting us directly.

6. Cookies and Tracking Technologies

The VI Bites App may use cookies and similar technologies to enhance your user experience, track usage patterns, and provide personalized content.

7. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the App. We encourage you to review this policy regularly.

8. Children’s Privacy

The VI Bites App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children.

9. Contact Information

If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us at: vibites@vibites.biz