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Terms and condition



Last Updated: Feb 14, 2025

Welcome to VI Bites!
By accessing and using our mobile application (the "App") and services, you agree to comply with and be bound by these Terms and Conditions ("Terms"). Please read them carefully before using our services.

1. Acceptance of Terms

By using the VI Bites App, you agree to these Terms and Conditions and our Privacy Policy. If you do not agree to these Terms, please do not use our services.

2. Services Provided

VI Bites provides a food delivery service, allowing users to order food from local restaurants and have it delivered by independent delivery partners (collectively referred to as "Services").

3. Account Registration

To use the Services, you may need to create an account. You agree to provide accurate, complete, and up-to-date information during registration. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Orders and Payment

  • All orders placed through the VI Bites App are subject to availability and acceptance by the respective restaurants or food vendors.
  • You agree to pay the total amount of the order, including applicable taxes, delivery fees, and any additional charges.
  • Payments will be processed through third-party payment gateways. VI Bites is not responsible for any issues related to payment processing.

5. Delivery

  • Delivery times are estimates and may vary based on availability, location, weather, and other factors. VI Bites is not responsible for delays caused by third-party delivery partners.
  • Delivery partners are independent contractors and are not employees of VI Bites.

6. User Obligations

You agree not to:

  • Use the App for any illegal, fraudulent, or harmful purpose.
  • Violate any local, state, or national laws or regulations.
  • Engage in activities that could damage, disable, or impair the App's operation.

7. Intellectual Property

The App and its contents, including logos, trademarks, and graphics, are owned by or licensed to VI Bites and are protected by copyright and intellectual property laws. You agree not to copy, distribute, or create derivative works of any part of the App without permission.

8. Limitation of Liability

VI Bites is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use the App, including delivery delays, food quality issues, or payment processing problems.

9. Termination

VI Bites reserves the right to suspend or terminate your access to the App at any time, without notice, for violations of these Terms or any other reason.

10. Changes to Terms

We reserve the right to modify or update these Terms at any time. Any changes will be posted in the App, and your continued use of the App after changes are posted constitutes your acceptance of the updated Terms.

11. Governing Law

These Terms are governed by the laws of The British Virgin Islands. Any legal action arising from these Terms shall be brought exclusively in the courts of The British Virgin Islands.

12. Contact Information

For any questions or concerns regarding these Terms, you may contact us at: [Insert Contact Information]